Organization Behavior



Item Name

In what ways are teams good for organizations?

In what ways are teams good for organizations?

List and discuss the major indirect conflict management approach

List and discuss the major indirect conflict management approaches.

List and discuss three conflict situations faced by managers.

List and discuss three conflict situations faced by managers.

List five components of job satisfaction and briefly discuss the

List five components of job satisfaction and briefly discuss their importance.

List the three aspects that help individuals and groups work

List the three aspects that help individuals and groups work together effectively and illustrate them through practical examples.

Multiple Choice Questions 1. A/an ____________ conflict occurs i

Multiple Choice Questions 1. A/an ____________ conflict occurs in the form of a fundamental disagreement over ends or goals and the means for accomplishment. (a) Relationship (b) Emotional (c) Substantive (d) Procedural 2. The indirect conflict management approach that uses chain of command for conflict resolution is known as ____________. (a) Hierarchical referral (b) Avoidance (c) Smoothing (d)...

Multiple Choice Questions 1. After a preferred course of action

Multiple Choice Questions 1. After a preferred course of action has been implemented, the next step in the decision-making process is to ____________. (a) Recycle the process (b) Look for additional problems or opportunities (c) Evaluate results (d) Document the reasons for the decision 2. In which environment does the decision maker deal with probabilities regarding possible courses of action...

Multiple Choice Questions 1. Authentic Leadership is ___________

Multiple Choice Questions 1. Authentic Leadership is ____________. (a) Another name for transformational leadership (b) Another name for transactional leadership (c) Emphasizes acting in accordance with one’s true or core self (d) Is strongly supported by research findings 2. Shared leadership ____________. (a) Emphasizes vertical leadership (b) Involves a white hat and a white horse (c) Has...

Multiple Choice Questions 1. Culture concerns all of the followi

Multiple Choice Questions 1. Culture concerns all of the following except ____________. (a) The collective concepts shared by members of a firm (b) Acquired capabilities (c) The personality of the leader (d) The beliefs of members 2. The three levels of cultural analysis highlighted in the text concern ____________. (a) Observable culture, shared values, and common assumptions (b) Stories, rites,...

Multiple Choice Questions 1. In communication, ________ is anyth

Multiple Choice Questions 1. In communication, ________ is anything that interferes with the transference of the message. (a) Channel (b) Sender (c) Receiver (d) Noise 2. When you give criticism to someone, the communication will be most effective when the criticism is ____________. (a) General and nonspecific (b) Given when the sender feels the need (c) Tied to things the recipient can do...